I am ACBL_09 and I've directed thousands of ACBL Speedball tournaments. I've given slow play considerable thought over the years. My conclusions are much the same as those of ACBL_07's. Of course, the sanctioned (and other premium tournaments) provide the benefit of a director to help move the game along and apply ACBL rules. We pay our dollar to have a director and pay table fees to ACBL for the masterpoint record keeping and other services. The fees also help to support the staffing and other costs of providing free play and other programs.
We don't have that service for the free express tournaments and I'm sure it is annoying to think there are players who might use tricks and techniques to score a better result on these free games. We all know it makes no sense, since there are no points to be earned, no fees invested and only a quick flash of the results for any one game. Statistically, it seems, the frequency is minimal but our goal is to have a fast, fair and fun tournament for all.
Concerning slow play, here are just a few thoughts on some of the issues we see:
1. "I'm not slow! Everyone else at the table is slow!
" Almost always, this player is not telling a golly whopper lie. If their connection is bad, information to and from BBO is held up, rather like the hesitation in your car if your fuel injectors are bad. Thanks to ACBL_07, we are able to look up timing matters on the table record and determine who has a problem. We can then suggest they contact BBO Support to improve the situation. Meanwhile, we will place a temporary sub to play while the player tries the quick fix to refresh the connection.
2. "Our opps are purposely slow/running out the time/communicating" Ugly assumptions, to be sure. We are aware that some players have physical difficulties. We do our best to accommodate all players, just as we would in a live game. When a player gets behind, we place a sub and/or adjust inevitable results on the current hand (all trump, all high cards, no way to fail). "Running out the time" can't happen if the TD is called to help timely. Waiting 2-3 minutes for a bid eliminates the fix. If TDs are having difficulties getting subs, an avg- avg+ can be assigned. No one wins on 40%
As for the extremely rare "communicating" issue, if the TD is called after 15 seconds and a sub is placed, communication becomes moot.
3. "I didn't want to be rude by calling TD" and "Why did you kick me out of the tournament?" It's not rude to help keep speedball on track. Calling TD is the best solution and we can help. The players can only beg/holler/get mad. Placing a temporary sub is not a punishment. We reseat the player after they refresh connection.
4. "Why do we let slow players play Speedball. They should play other games." Let's face it, everyone wants to play the big game
We want to include everyone and do our best to help all tables achieve a final and fair result on each round. All players can help by a "dispassionate/assuming no malice" call to the TD, if a player is having a slowness problem. Also, volunteering to enter the sub list is vital
Please consider doing this, as you would at your live clubs.