[alanrick]

Hi,
I've noticed how important bbo is becoming in Covid19 times, especially for those in lockdown who've never played online before.
As a show of support and gratitude to BBO (free use for several years now) I'd like to join Prime - but I can't work out how

Progress:
I've discovered that you can only join by logging onto BBO first and using the menu from a PC. (If you do this from a mobile you'll have to use google/apple pay which I want to avoid)
It' seems you have to buy BBO$ to pay, because the Prime wizard takes you to the BBO$ screen.
I've succeeded in buying BBO$ with my paypal account.

But now I can't figure out how to transfer the BBO$ to my Prime membership. Everytime I try to do this it asks for more BBO$ instead of joining. I have checked the paypal and BBO$ account and both confirm that BBO$ have been purchased.

Can anyone help me get through this labyrinth and join Prime?
Alan

[pilowsky]

My friend had the same problem. Turned out that you needed to have a credit card number with BBO. Paypal alone was not enough. :-)

[alanrick]

Thanks Pilowsky,
That was indeed the problem. I've emailed accounting in the hopes that I can get the bbo$ converted to prime fees. Not sure why there's no warning about this on the page where you have a choice to select credit card or paypal.
Alan

[barmar]

Prime fees are automatically taken from your BB$. However, you need to have a credit card on file so that if your BB$ balance is too low we can replenish it automatically.